Angie Riviera
Starting out in recruitment is nothing short of a whirlwind and choosing to delve into the world of IT certainly made my new career a more challenging prospect; I was showered with new terminologies. Everyday, I would read about different types of softwares, hardware's, job roles and processes until I had articles coming out of my ears; if nothing else, trying to keep up with the influx of this previously unexplored world was enough to keep me entertained for a few weeks.
However, as the days rolled by and I learnt how to pronounce 'Devops' properly, I begun to see the bigger picture. Behind our favourite shoe shops, restaurant chains and car brands there are hundreds of what I used to naively label 'IT guys' working tirelessly behind the scenes to ensure that we don't have to take time out of our days to moan about website glitches and slow computers.
The umbrella term of 'IT guys' is one I'll never use again, as the complexity of these roles is immense; from the initial planning stage to the implementation of a project, the fate of every click we make on our computers is in the hands of these people.
Although there is a huge supply for these infrastructure magicians, there is also a never-ending demand for qualified and experienced contractors.
This is where the art of recruitment is to be learnt, I have to be smart in my decisions and ensure that the relationships I built and continue to build with my clients have depth to them and are more than just a superficial, tick box process. In ensuring that I understand the preferences and specifications my clients have, I can provide them with great contractors that get the job done efficiently and cost effectively.
Anybody can be a recruiter but in order to be an excellent recruiter the ability to be a matchmaker must be present. It's never as simple as it initially seems as the process is so multi-faceted. You need to consider the budget, the timing, skill-set, location and the list goes on (extensively)....
With the support of our management team it's becoming increasingly easier to help build these connections and develop our business into a global success. That's not to say it's going to be easy, the journey is fuelled by people, and the unpredictability of who you will speak to next is what makes my role so fitting to me. I know I can talk but conversing with such a variety of people definitely tests myself and my resilience; but what's a few rejections when you find yourself growing your own little business from your desk? That's the empowering thing about working in recruitment and especially for Brookwood, you oversee your success, but supported by others that want to see you do well.